At Pearl Skin Clinic, we are committed to providing high-quality treatments and excellent patient care. Please read our refund policy carefully before booking an appointment.
Consultation fees (where applicable) are non-refundable.
Due to the nature of aesthetic treatments, completed treatments and services are non-refundable. Individual results may vary, and no specific outcome can be guaranteed.
Any booking deposit is non-refundable if an appointment is cancelled or rescheduled with less than 48 hours’ notice, or if the patient fails to attend the appointment.
Where sufficient notice is provided, the deposit may be transferred to a new appointment at the clinic’s discretion.
Unopened and unused skincare products may be eligible for a refund or exchange within 14 days of purchase, provided they are returned in their original condition.
For hygiene and safety reasons, opened or used products cannot be refunded or exchanged unless they are faulty.
If you believe a payment has been made in error or you have a concern regarding your treatment or purchase, please contact us as soon as possible. Each request will be reviewed individually.
If you have any questions regarding this Refund Policy, please contact us:
Pearl Skin Clinic
Email: info@pearlskin.co.uk
Phone: 0044-7594605850
Website: pearlskin.co.uk
